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Sun Fire[tm] 3800 Server: Repair Procedures

This section provides the most common repair procedures for the Sun Fire 3800, which are included in the Sun Fire 6800/4810/4800/3800 Systems Service Manual (805-7363).

Clustered Hardware Note: When repairing a clustered system, you should replace server components by first switching over the data services to the functioning server, halting the host to be serviced, powering down the host, and then performing the hardware procedure to replace the component. Following the procedure, the logical hosts should be switched back to the default masters.

The following table provides the page numbers for each procedure.

Component
Remove
Install
Tips
AC Input Box
8-14
8-15
 
Centerplane
10-29
10-37
  • Certain Sun Fire 3800 systems with duplicate MAC addresses running on common subnets may experience network issues (FIN I0857-1).
Compact PCI (cPCI) I/O Assembly
5-5
5-6
  • Sun Fire Servers (3800/4800/4810/6800) may encounter panic during Dynamic Reconfiguration (DR) operation of PCI and cPCI I/O boards (FIN I0840-1).
  • Sun Fire x800 systems are subject to a "panic" problem at boot time when a cPCI Dual FC Network Adapter (FRU or X-option) is installed for the first time (FIN I0708-1)
  • Sunfire 3800 systems with 540-4591-02 (or lower) cPCI I/O Assemblies will not support Hot Swapping of cPCI cards (FCO A0190-1).
Compact PCI (cPCI) Cards
5-7
5-8
  • Sun Fire x800 systems are subject to a "panic" problem at boot time when a cPCI Dual FC Network Adapter (FRU or X-option) is installed for the first time (FIN I0708-1)
CPU/Memory Board
3-7
3-10
  • Under certain conditions, flashupdate -u command can create incompatible firmware versions between boards, rendering system unusable until problem is corrected (FIN I0731-1)
  • 900MHz CPUs operating at 750MHz (FIN I0759-1)
  • Issue with diagnosing of "send mondo" panics (FIN I0765-1)
  • UltraSPARC III and III+ based platforms could be susceptible to UCC errors that may cause system panics (FIN I0856-1).
  • Guidelines for understanding and diagnosing UltraSPARC III Level 2 (L2) SRAM Cache Memory Errors (FIN I0887-1).
Fan Tray
9-7
9-8
 
Memory
3-13
3-14
  • Too many Memory DIMMs are being unnecessarily replaced on UltraSPARC III family of systems utilizing NG-DIMM memory (FIN I0760-1)
Power Supply
8-10
8-12
 
System Controller Board
6-9
6-12
  • Unexpected behavior from SCs due to downrev firmware (FIN I0756-1)
  • Systems with redundant SCs may experience failed domains after clock failure (FIN I0762-1)
  • Sun Fire 3800/4800/4810/6800 domains can hang when System Controller firmware is downgraded from 5.13.0, 5.13.1, or 5.13.2 to 5.12.7 or lower (FIN I0890-1).
  • Sun Fire System Controllers with 5.11.x firmware could experience a loss of network settings during a firmware upgrade (FIN I0891-1).
System LED Board
10-40
10-42
 
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